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OBSERVABILITY / SRE

Full-Stack Observability: Metrics, Logs, Traces

Unified observability platform with Prometheus, Grafana, Loki, and Tempo for complete system visibility

70%

Faster MTTR

100%

Service Coverage

80%

Less Alert Noise

Quick Facts

Industry: FinTech Platform

Services: 45 microservices

Timeline: 10 weeks

Data Volume: 2TB logs/day

Stack: Prometheus, Loki, Tempo, Grafana

The Challenge

A fintech platform with 45 microservices had fragmented observability: Datadog for some services, CloudWatch for others, and various logging solutions. Troubleshooting an incident meant searching through 5 different tools, and there was no correlation between metrics, logs, and traces.

Alert fatigue was rampant with 200+ daily alerts, most of which were false positives. MTTR was averaging 4 hours because engineers couldn't quickly identify root causes. The observability tools cost was also growing unsustainably at $15K/month.

Pain Points

5 different monitoring tools with no correlation

200+ daily alerts, mostly false positives

4-hour average MTTR

No distributed tracing across services

$15K/month observability tool spend

Our Solution

📊

Prometheus & Mimir

Deployed Prometheus for metrics collection with Mimir for long-term storage. Created standardized recording rules and alerting templates. Implemented service-level indicators (SLIs) for all critical paths.

📝

Loki for Logs

Migrated all services to structured logging with Loki. Implemented smart retention policies (hot/warm/cold) reducing storage costs by 60%. Enabled log-to-trace correlation via trace IDs.

🔍

Tempo for Traces

Implemented OpenTelemetry across all services for distributed tracing. Auto-instrumentation for common frameworks plus manual spans for business logic. Trace-to-logs linking for seamless debugging.

📈

Unified Grafana Dashboards

Built service-level dashboards with metrics, logs, and traces in single view. Created SLO dashboards with error budgets. Implemented on-call dashboards with runbook links.

Results

70%

Faster MTTR

4 hours → 70 minutes

80%

Less Alert Noise

200 → 40 alerts/day

60%

Cost Reduction

$15K → $6K/month

100%

Service Coverage

All 45 services

Frequently Asked Questions

What is full-stack observability?

Combining metrics, logs, and traces to provide complete visibility into system behavior and enable faster troubleshooting across distributed systems.

What is the Grafana LGTM stack?

Loki (logs), Grafana (visualization), Tempo (traces), and Mimir (metrics) - an open-source observability stack with unified querying and native signal correlation.

How does distributed tracing help?

It tracks requests across microservices, showing latency at each step, identifying bottlenecks, and revealing error sources through a single trace ID.

How long does implementation take?

Typically 8-12 weeks: infrastructure setup (2-3 weeks), instrumentation (3-4 weeks), dashboards (2-3 weeks), and alerting (1-2 weeks).

Related Resources

Article
OpenTelemetry Rollout Guide

Phased production rollout for observability.

Read More →
Article
Log Cost Reduction with Loki

80-90% cost savings with smart retention.

Read More →
Service
Monitoring Services

Observability platform implementation.

Learn More →

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