CUSTOMER SUCCESS / SAAS

Subscription Churn Prevention

Predict churn risk and automate retention campaigns

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Health Scoring

Monitor usage, engagement, support tickets. Calculate real-time churn risk scores.

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Early Warning Alerts

Auto-notify CSMs when accounts show churn signals. Route to retention workflows.

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Proactive Outreach

Send personalized check-ins, offer training, discount incentives to at-risk accounts.

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Win-Back Campaigns

Automated win-back sequences for churned users with special offers and feature updates.

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