CUSTOMER SUCCESS / SAAS
Subscription Churn Prevention
Predict churn risk and automate retention campaigns
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Health Scoring
Monitor usage, engagement, support tickets. Calculate real-time churn risk scores.
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Early Warning Alerts
Auto-notify CSMs when accounts show churn signals. Route to retention workflows.
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Proactive Outreach
Send personalized check-ins, offer training, discount incentives to at-risk accounts.
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Win-Back Campaigns
Automated win-back sequences for churned users with special offers and feature updates.
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