Security & Compliance Center
Enterprise-grade security, compliance, and data protection built into every layer of our DevOps services. Transparent practices, rigorous standards, and continuous monitoring ensure your infrastructure and data remain secure.
Security by Design
Comprehensive security controls protecting your infrastructure, applications, and data at every layer
Encryption Everywhere
TLS 1.3 for data in transit, AES-256 for data at rest, end-to-end encryption for sensitive workflows.
24/7 Monitoring
Real-time security monitoring, intrusion detection, automated threat response, and incident management.
Access Control
Multi-factor authentication, role-based access control, least-privilege principle, and regular audits.
Continuous Updates
24-hour critical patching, automated security updates, vulnerability scanning, and proactive remediation.
Security Practices
Multi-layered security approach ensuring comprehensive protection across infrastructure, applications, and data
Infrastructure Security
- SOC 2 certified data centers
- Network segmentation and isolation
- Web Application Firewall (WAF)
- DDoS protection and mitigation
- Multi-region redundancy
Application Security
- Secure SDLC with code reviews
- SAST and DAST scanning
- Dependency vulnerability scanning
- Container image signing (Cosign)
- Secrets management (Vault, SSM)
Data Protection
- Encryption at rest (AES-256)
- Encryption in transit (TLS 1.3)
- Automated encrypted backups
- Data residency controls
- Secure data deletion
Incident Response
- 24/7 security operations center
- Real-time threat monitoring
- 1-hour notification for breaches
- Forensic investigation capabilities
- Post-incident reviews
Compliance & Certifications
Rigorous compliance standards and industry certifications ensuring data protection and regulatory adherence
| Framework | Status | Description |
|---|---|---|
| GDPR | Compliant | EU data protection with full data subject rights |
| CCPA | Compliant | California consumer privacy compliance |
| SOC 2 Type II | In Progress | Q2 2026 audit completion target |
| ISO 27001 | Aligned | Information security management aligned |
| CIS Benchmarks | Implemented | Infrastructure hardening standards |
| NIST CSF | Aligned | Cybersecurity framework practices |
Service Level Agreements
Guaranteed uptime, support response times, and resolution commitments for each service tier
| Tier | Uptime SLA | Support | Response | Resolution |
|---|---|---|---|---|
| Standard | 99.5% | 8×5 | 4 hours | Best effort |
| Professional | 99.9% | 24×5 | 2 hours | 8 hours (P1) |
| Enterprise | 99.95% | 24×7×365 | 1 hour | 4 hours (P1) |
Incident Priority Levels
| Priority | Definition | Response Time | Resolution Target |
|---|---|---|---|
| P1 - Critical | Complete service outage, critical security incident, data loss | 1 hour (Enterprise) / 2 hours (Professional) | 4-8 hours |
| P2 - High | Significant degradation, major feature unavailable, multiple users affected | 4 hours | 24 hours |
| P3 - Medium | Minor issues, single user affected, workaround available | 8 hours (business days) | 72 hours |
| P4 - Low | Feature requests, questions, documentation issues | 24 hours (business days) | Best effort |
Security Documentation
Comprehensive security policies, compliance documents, and service agreements available for review
Security Policy
Comprehensive overview of our security practices, controls, and incident response procedures.
Compliance & Certifications
Current compliance status, certifications, and adherence to industry standards and regulations.
Service Level Agreement
Uptime commitments, support response times, incident priorities, and service guarantees.
Acceptable Use Policy
Guidelines for appropriate use of our services, security requirements, and prohibited activities.
Subprocessor List
Third-party vendors and services we use to deliver our platform with data protection measures.
Have Security Questions?
Our security team is ready to answer questions, provide additional documentation, and discuss custom security requirements for your enterprise needs.
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